Frequently Asked Questions
Please reach us at if you cannot find an answer to your question.
Transferring your prescriptions to Hometown LTC Pharmacy is simple! Just give us a call, and our friendly staff will guide you through the process. We'll take care of the rest for a seamless transition.
We're committed to making healthcare affordable. We accept a variety of insurance plans—just give us a call, and we'll gladly help verify your coverage
Yes, you can! Refill your prescriptions online by visiting our 'Prescription Refills' page. Simply follow the instructions, and your medications will be ready for pick-up or delivery promptly
HIPAA: Protecting Your Information
How We Protect Your Health Information
At Hometown LTC Pharmacy, your privacy and the security of your health information are our top priorities. Here’s how we ensure your data is protected in compliance with HIPAA:
Your Rights
- Access Your Information: You can view your health records at any time.
- Amend Your Information: You can request changes to your health records to ensure accuracy.
- Control Disclosures: You have the right to know who has accessed your information and can request limits on its use and sharing.
- Confidential Communication: We accommodate requests on how and where to communicate with you about your health.
How We Use Your Information
- Without Authorization: For treatment, payment, and healthcare operations.
- With Authorization: For any other purposes, we will need your written permission.
- Minimum Necessary: We ensure only the necessary information is used or shared.
Our Privacy Practices
- Notice of Privacy Practices: We provide a clear notice explaining how your information is used and shared. You will be asked to acknowledge receipt of this notice.
Safeguarding Your Information
- Administrative Safeguards: We have policies and procedures to manage our staff and operations to protect your information.
- Physical Safeguards: Our facilities and equipment are secure to prevent unauthorized access to your information.
- Technical Safeguards: We use technology such as encryption and secure emails to protect your information during storage and transmission.
Reporting and Compliance
- Incident Reporting: Any suspected breach or unauthorized disclosure is reported immediately and handled according to required procedures.
- Compliance Officer: Nathan Garcia, our HIPAA Compliance Officer, ensures adherence to all HIPAA regulations and addresses any concerns or incidents.
We are dedicated to protecting your privacy and ensuring the security of your health information. If you have any questions or concerns, please contact Nathan Garcia, our HIPAA Compliance Officer.
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